CallingCards.com is one of the largest and best known calling card companies. We rate them a 'Best Buy'.
CallingCards.com is a reseller that markets a large number of prepaid phonecards for 3rd party wholesale telecom carriers. Some of the carriers they market phonecards for include ECI, ETI, SEI, and SMARTALK.
As with most resellers, these carriers are relatively unknown to consumers as compared to 1st tier consumer brands like ATT, BT, or Reliance. However, these companies offer phonecards at prices 50%-90% less than the top brands.
CallingCards.com offers over 100+ individual calling cards - more than any other company we know of. The selection is almost overwhelming. Fortunately they've recently launched a new comparison tool that allows you to easily compare calling cards.
The company has a 24/7 customer support operation, good support for different languages, and a very good website.
The company offers a nice iPhone mobile dialing app, but is otherwise not the most innovative in terms of dialing options. As the name implies, they're about calling cards pure and simple.
Bottom line: CallingCards.com gets our 'Best Buy' rating. It is one of the best known companies in the industry and carries a very large number of cards. Their cards are a bit 'dirty', but still they offer competitive rates.
CallingCards.com Company Information
| Company |
CallingCards.com |
| URL |
www.CallingCards.com |
| Type of company |
reseller |
| Sales channel |
online |
| Summary |
CallingCards.com is a major reseller of prepaid calling cards. They sell over 100 different calling cards on behalf of several 3rd party wholesale telephone companies. CallingCards.com is one of the largest and best known online calling card companies. |
| Carriers represented |
ETI, ECI, SEI, SMARTALK, among others |
| Other products & services |
- iPhone mobile dialing app
- sister companies offer numerous related services |
| Parent Company |
CallingCards.com is one of hundreds of telephony related brands operated by Universal Calling, Inc. Other brands include CallingCard.com, MobileCaller.com ConferenceCalls.com, Interpreter.com, OneTranslator.com, and many others. |
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CallingCards.com International Reach
Countries where cards can be bought  |
CallingCards.com cards can be billed to addresses in most any country using major credit cards. |
| Countries with access numbers |
Access numbers vary by card. Some cards have access numbers in many countries, others not. |
| Languages |
The CallingCards.com website is available in English, Spanish, French, German, and Chinese (see link top right of home page) |
| Currencies |
Website visitors will see prices quoted in over 50 local currencies. Please note that orders are processed in US Dollars. |
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CallingCards.com Ratings
| Key Factors |
Rating |
Comments |
| Competitive prices |
 |
Rates are generally competitive, but usually not the absolute lowest. Rates vary by card and destination, so shop carefully. |
| 'Clean' pricing |
 |
CallingCards.com cards are generally not the cleanest cards around, so if you want simple, clean pricing you need to look elsewhere. Nevertheless, their adjusted rates are still very competitive and worth a close look. |
| Fee disclosure |
|
Very nice rate table highlights all applicable fees for each card. A transaction fee of $0.50 on orders <$5.00 could be more prominently listed. |
| Card selection |
|
CallingCards.com carries a very large number of cards - so many it can be confusing. Their new comparison shopping tool is a welcome addition and makes it much easier to pick the best card. |
| Carriers |
|
CallingCards.com carriers appear to be solid companies. The wholesale carrier is disclosed for each card and a customer service number is provided to reach the carrier directly. |
| Website |
|
The company has a very good website, but it can be painfully slow sometimes. We've upgraded them to 'green' after a major site redesign that added much nicer results pages and a very nice calling card comparison shopping tool. Well done to them for that! |
| Privacy and security |
|
Company has appropriate privacy and security measures with credit cards and personal information. They participate in the Verified by Visa and the MasterCard SecureCard programs. |
| Customer support |
|
We've had no problems reaching them via phone lines or live chat. |
| Access numbers |
|
We've checked several cards and their found access lines to be in good working order. |
| Reputation |
|
We've had no complaints about the company on this website and believe they operate a very sound business. It's been mentioned that they don't have a good rating with the Better Business Bureau, but we've completely lost confidence in BBB's scoring system - it seems completely wacky. |
| Advanced features |
|
Offers iPhone mobile dialing app, some cards have extra dialing features |
| Return policies |
|
Company has practices that are typical for the industry. |
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CallingCards.com Review - Recap
CallingCards.com has consistently high ratings and is one of the strongest calling card companies we have reviewed. They carry a large selection of cards and offer competitive rates. Their new website redesign is a big improvement, although their site can still be very slow. The new calling card comparison tool is an excellent addition.
We recommended you consider them for your next calling card purchase.
| Pros |
Cons |
- Good all around ratings
- Large selection of calling cards
- Low prices (but varies from card to card)
- Good website, especially new calling card comparison tool
|
- Cards have a lot of extra fees ('dirty' cards)
- Webpage for carrier terms & conditions is missing (we asked about this and were told it would be posted within 24 hrs - months later, it still isn't)
|
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Thanks for this great information.
Regards
international phone calling cards
Thanks for the info on calling cards. My grandmother always wants me to buy one for her every year because she goes to Florida for a month.
Thanks for sharing information regarding calling card. As I have firstly heard about this here. So, I would look forward to try this service soon.
To the staff of this website:
How can you make those flattering comments above about callingcards.com, especially the ones in the Reputation, Customer support and the Carriers sections? This company is clearly in the business of ripping people off and they're running a scam operation!! How can you state above that you've had no complaints about this company on your website?? Haven't you read all the negative customer comments above?? And what the hell do you mean by "adjusted rates" in the 'Clean' Pricing section?? Adjusted from what to what?
Here's a little something about their adjusted prices:
http://www.ripoffreport.com/communications-networking/mobilecaller-com/m...
(for the reader: callingcards.com operates mobilecaller.com so it's the same company.)
I have endured four years of being constantly ripped off by this company but now I've had ENOUGH!!!
(The reason I keep buying their calling card (even though they rip me off by charging me on average twice as much as their advertised per-minute rate - they charge me 6 cents per minute on average instead of the fixed 3 cents per minute including the advertised communication fee) is that even their rip-off rate is still is the lowest rate I know of and I need those minutes to call my family and friends in Europe.
Callingcards.com has bad customer service and terrible call quality. Do not buy!!
I bought a 10$ card, and it only qualifies for about 200 minutes! Don't buy any card from the company, it is really sick!
SHOPPER BEWARE!!! Do not buy from this place, EVER! They won't sell to you unless you have a "secure email address" which they couldn't explain to me. They wouldn't accept either my business or personal email. Customer service doesn't have a clue and isn't helpful at all. They said they'd call me back twice and lied.
Do not buy from this guy. Too many extra fees will
run you broke!!!!!!!!!!!
Connection is awful!!!!!
please send me more information about the calling cards.I am trying to buy them and resell them. please email more information or call me 619-219-1642. local venders would be helpfull.
Everything worked great with this company, I even had automatic recharge until the day I found out they had charged me $10 but did not recharge my calling card. When I contacted customer service, they denied me a refund arguing they could not verify that my calling card was not recharged, even after I contacted the carrier and they confirmed my calling card was not recharged. They simply stole my money. BTY, customer service is just one person with a minimal education level, so don't expect her to help you solve your issue even if you have the documentation. Beware!
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