CallingCards.com Review

CallingCards.com is one of the largest and best known calling cards companies.

CallingCards.com is a reseller that markets a large number of prepaid phonecards for 3rd party telecom carriers. The major carriers they market phonecards for include ECI, ETI, SEI, and SMARTALK.

Recommended Provider?   YES

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CallingCards.com review

CallingCards.com Website Screenshot

As with most resellers, these carriers are relatively unknown 2nd and 3rd tier providers, not 1st tier name brand companies like ATT, BT, or France Telecom.

However, like most 2nd and 3rd tier carriers, these companies are able to offer phonecards at prices well below the prices of the name brand carriers. In most cases, cards from these types of carriers will be priced 50%-80% off cards from a top brand.

At the same time, the call quality and service levels provided by these types of carriers may be somewhat lower than the rock solid services of a 1st tier carrier. This is especially true for international calling where your call may be routed over all sorts of networks to reach it's final destination.

However, in most cases things will work just fine, but in some cases with certain carriers and/or for certain periods of time, call quality and/or service levels may suffer. Given the dramatically lower prices, we view this a generally acceptable - at least within reason.

CallingCards.com Company Information
Company CallingCards.com
URL www.CallingCards.com
Type of company reseller / distributor
Sales channel online
Description CallingCards.com is a reseller selling prepaid calling cards on behalf of several 3rd party telephone companies. CallingCards.com is one of the largest and best known online vendors.
Carriers represented ETI, ECI, SEI, SMARTALK, among others
Other products & services none
Parent Company Universal Calling, Inc.

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CallingCards.com Ratings
Key Factors Rating Comments
Competitive prices very low rates for all routes sampled
Wide selection of cards carries a large number of cards - so many it can be confusing
Full disclosure of rates & fees very nice rate table
No fees hidden in Terms & Conditions or elsewhere $0.50 transaction fee on orders <$5.00
Website usability good website, but it can be painfully slow sometimes. and they should have a calling card comparison shopping tool because they have so many cards
Privacy and security
24/7 live customer support we had no problems reaching them
Access numbers are working lines working for 2 different cards we tried
Carriers are disclosed and appear reputable and accessible carriers are identified and phone numbers are provided
Good reputation / complaint history some unresolved complaints according to their BBB* profile
Offers advanced dialing & billing features yes, but depends on the card
Fair return, exchange, and balance transfer policies no balance transfer, refunds on unused cards only
Offers referral incentive and/or rewards program not offered

See details on our calling card review methodology
* BBB is Better Business Bureau

CallingCards.com Highlights
Pros Cons
  • Good all around ratings
  • Low prices
  • Large selection
  • Good website
  • Some questions about complaint handling
  • Carrier terms & conditions webpage missing (we asked about this and were told it would be posted within 24 hrs - it wasn't)
  • Doesn't allow balance transfers

CallingCards.com Review Recap

CallingCards.com has consistently high ratings and is one of the strongest calling card companies we have reviewed. We recommended you consider them for your next calling card purchase.

Visit CallingCards.com website

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Disclosure: AboutCallingCards.com recommends a small number of vendors based on in-depth company reviews and analysis. We recommend only firms that we believe deliver the best value to consumers. Read complete disclosure statement.

Comments

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Comments are welcome. Off-topic or promotional comments will be deleted.

please send me more information about the calling cards.I am trying to buy them and resell them. please email more information or call me 619-219-1642. local venders would be helpfull.

Everything worked great with this company, I even had automatic recharge until the day I found out they had charged me $10 but did not recharge my calling card. When I contacted customer service, they denied me a refund arguing they could not verify that my calling card was not recharged, even after I contacted the carrier and they confirmed my calling card was not recharged. They simply stole my money. BTY, customer service is just one person with a minimal education level, so don't expect her to help you solve your issue even if you have the documentation. Beware!

Don't forget to mention that you are not eligible to get one if you don't have a work/school/military e-mail....
and plus, when you call customer service you should be prepared to get to talk to them... you will have the undignified honor to get to hear whatever they call a friendly customer service. inpatient, unfriendly, bossy, not helpful at all, and many many more things to mention.....

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