CallingCard.com sells about a half a dozen well designed prepaid calling plans. Their prepaid plans are very easy to understand and they offer very low outbound international calling rates from the United States as well as many other countries worldwide.
CallingCard.com is a reseller that markets prepaid calling cards packaged specifically for them by 3rd party carriers. That means these phonecards are unique to CallingCard.com.
CallingCard.com has an outstanding website that is very informative and easy to use. They do a fine job disclosing fees and providing essential information about each card.
CallingCard.com is sister company to CallingCards.com, another company we recommend.
Overall, we definitely like CallingCard.com and recommend them for your next calling card purchase.
CallingCard.com Company Information
| Company |
CallingCard.com |
| URL |
www.CallingCard.com |
| Type of company |
reseller / distributor |
| Sales channel |
online |
| Description |
CallingCard.com sells several prepaid calling plans, such as 'Europe', 'Africa', and 'Value', among others. The plans vary in terms of billing increments and fee structures. The plans are designed primarily for outbound international calling from the United States. But the cards will work globally via over 30 international access numbers which can be handy for people who travel periodically. |
| Carriers represented |
not available |
| Other products & services |
none |
| Parent Company |
Universal Calling, Inc. |
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CallingCard.com Ratings
| Key Factors |
Rating |
Comments |
| Competitive prices |
 |
US outbound international long distance calling rates are fairly low - though not always the cheapest available. Rates inbound to US or between other countries are fairly high. |
| Wide selection of cards |
 |
carries a limited number of prepaid plans, but options are designed to span a wide range of needs |
| Full disclosure of rates & fees |
|
very nice rate table - among the easiest to read |
| No fees hidden in Terms & Conditions or elsewhere |
|
nothing hidden, but Terms & Conditions document unnecessarily hard to find |
| Website usability |
|
excellent website - among the easiest to use - but it can be painfully slow |
| Privacy and security |
|
|
| 24/7 live customer support |
|
we have had no problems reaching them |
| Access numbers are working |
|
all CallingCard.com plans use the same US toll-free and local access numbers. We have not experienced any busy signals or delays. |
| Carriers are disclosed and appear reputable and accessible |
|
plans are packaged under the CallingCard.com brand and carriers are not named, but customer service will provide numbers for technical support if required |
| Good reputation / complaint history |
|
very clean complaint history |
| Offers advanced dialing & billing features |
|
very nice advanced calling features available for all plans |
| Fair return, exchange, and balance transfer policies |
|
customers can switch plans at any time; refunds at discretion of customer support |
| Offers referral incentive and/or rewards program |
|
minimal |
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CallingCards.com - Recap
CallingCard.com has consistently high ratings across our evaluation criteria. It is one of the strongest calling card companies we have reviewed. We recommended you consider them for your next calling card purchase.
| Pros |
Cons |
- Good all around ratings
- Low prices for US outbound international calling
- Good selection of simple, easy to understand plans
- Cards can be used globally
- Excellent website - everything is very clear and easy to follow
|
- Inbound international rates to the US are somewhat high
- Carriers are not identified and carrier terms & conditions webpage is missing (we asked about this and were told it would be posted within 24 hrs - it wasn't)
|
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I bought a couple calling cards when my daughter and son in law went to Africa so I could call them. First of all I felt like it was a very secure website as they called my phone number to verify my credit card.
I bought the ATLANTIC card and made 3 calls in 6 days. The claim for $20=138 min and actual was 87 min (that is the time from when I turned on my phone to start dialing the access number to when the call was finished)
Then I tried the EXPRESS CALL card, and made 6 calls in 9 days. Claim was 96 min for $20 and actual was 76 min, again from the time I turned on the phone to when it was turned off.
Just wanted to post my time somewhere because I know that you never get the time you think you are going to get (even though all the rates, extra fees, etc are posted) so it could maybe be compared.
I would buy a card from them again, mainly because I felt the website was secure, although I would be tempted to try a different one, again, to just compare posted vs actual minutes
I lost money with Dragon Plus Card that I purchased in CallingCards.com. I wanted to call my family in Japan a day after the massive tsunami. I recharged my old card and it didn't work, so I purchased a new card and that also didn't work. I couldn't talk anyone and the second card didn't even dial. Customer service of Dragon Plus and Calling Cards didn't provide me an immediate help. They asked me to wait for a few days until my claim is reviewed. When I logged in today I see $3 charge on one card and $2 charge on the other card. Those cards were never used by me!!! And CallingCards.com doesn't allow me to return them since they were not the full price. I'm stuck with two cards that aren't working!!! My phone number must be put on a black list of Dragon Plus I cannot connect to their customer service since then. They are in charge of returning the unused minutes.
Disaster wasn't the cause. Both cards from Dragon Plus are not working today as well and Google voice could connect me with no problem that day.
I purchased this calling card in a rush for $10, tried calling Mexico-- made a few attempts...it connected once for approx 10-15 mins, but only can use land line...therefore couldnt make a conference call. Tried using my cell phone, my husbands, it wouldnt connect, said incorrect security pin.. but when i use the land line it works. I purchased Nora calling card, and called Egypt today and it connected, Dan from customer service said the calling card that i purchased from callincard.com cannot connect because Egypt has problems. What bullshit... i just made a call from magicjack international credit at home, and from Nora calling card. SO,...crappy service!!!!
Never heard of CallingCard.com however in this economy with many folks looking to save it sounds it wouldn't be a great choice to at least look in to.
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